Privacy Policy

Relaxxd Fit Tactical LLC – Privacy Policy

Effective Date: May 9, 2025

Relaxxd Fit Tactical LLC ("RFT," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your information when you visit www.RelaxxdFitTactical.com and any other websites, mobile applications, or online services that link to this Policy (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read, understood, and agreed to the practices described in this Policy and our Terms & Conditions. If you do not agree, please refrain from using the Service.

1. Definitions

Term Meaning
Personal Data Any information relating to an identified or identifiable natural person ("Data Subject").
Usage Data Information collected automatically through the Service (e.g., IP address, browser type, device identifiers, pages visited, time spent).
Cookies & Similar Technologies Small data files placed on your device and other tracking technologies (e.g., web beacons, pixels).
Data Controller RFT—the entity that determines the purposes and means of processing Personal Data.
Data Processor / Service Provider Any person or entity that processes data on behalf of RFT.
User The individual accessing or using the Service (also the "Data Subject").

2. Scope of This Policy

This Policy applies to information we collect:

  • Online through our websites, emails, and other digital communications;

  • Offline in the context of events, trade shows, or phone support; and

  • From third parties such as advertising partners and social media platforms, to the extent they share that data with us.

This Policy does not cover third‑party websites or services that we do not own or control.

3. Information We Collect

3.1 Information You Provide Voluntarily

  • Contact Data – name, email address, postal address, phone number.

  • Account & Order Data – login credentials, purchase history, payment method (processed by our payment processors – we never store full credit‑card data).

  • Marketing Preferences & Survey Responses – your choices regarding marketing emails, interests, and feedback.

3.2 Information We Collect Automatically

  • Usage Data – IP address, browser type, operating system, referring URLs, pages viewed, links clicked, date/time stamps, and other diagnostic data.

  • Device Data – device type, unique device identifiers, mobile network information.

  • Cookie Data – see Section 11.

3.3 Location Data (Optional)

With your explicit consent (e.g., via browser or app settings), we may collect precise or approximate geolocation to personalize content or fulfill legal requirements (e.g., firearms‑law look‑ups). You can withdraw consent at any time.

4. How We Use Your Information

We process Personal Data for the following purposes and, where required, on the legal bases indicated in parentheses:

  1. Operate & Maintain the Service – provide access, process transactions, ship orders (Contractual necessity).

  2. Customer Support – respond to inquiries, troubleshoot, and manage returns (Legitimate interest / Contractual necessity).

  3. Communications – send transactional emails (order confirmations, shipping notices) and, with your consent, marketing messages and newsletters. You may opt‑out at any time (Consent / Legitimate interest).

  4. Personalization & Analytics – analyze trends, remember preferences, and improve functionality (Legitimate interest).

  5. Security & Fraud Prevention – monitor, detect, and prevent malicious activity (Legitimate interest / Legal obligation).

  6. Legal Compliance – comply with applicable laws, regulations, and lawful requests (Legal obligation).

  7. Promotions & Remarketing – display tailored ads on third‑party platforms (Consent or Legitimate interest, subject to jurisdiction).

5. Disclosure of Your Information

We may share Personal Data:

  • Service Providers – payment processors, hosting companies, shipping partners, analytics providers, email‑service platforms, only to the extent necessary to perform services on our behalf.

  • Business Transfers – in connection with a merger, acquisition, reorganization, or asset sale. You will be notified of any change in ownership or control.

  • Legal Requirements – to comply with subpoenas, court orders, or other lawful requests, or to defend legal claims.

  • Protection of Rights – to protect the rights, property, or safety of RFT, our users, or the public.

We never sell Personal Data for monetary consideration. We may, however, disclose certain information for cross‑context behavioral advertising in accordance with the California Consumer Privacy Act (CCPA) as amended by the CPRA; you can opt‑out—see Section 10.

6. International Transfers

We are based in Arizona, United States, but may process information in other countries where our Service Providers operate. When we transfer Personal Data internationally, we rely on appropriate safeguards such as Standard Contractual Clauses or an adequacy decision, as required by applicable laws.

7. Data Retention

We retain Personal Data only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When retention is no longer required, we will delete or anonymize the data.

8. Security Measures

We employ administrative, technical, and physical safeguards (e.g., HTTPS encryption, limited employee access, secure hosting) designed to protect your data. No system is 100 % secure; therefore, we cannot guarantee absolute security.

9. Your Privacy Rights

9.1 GDPR (EEA/UK)

If you reside in the European Economic Area or United Kingdom, you have the right to:

  • Access, correct, or delete Personal Data;

  • Restrict or object to processing;

  • Data portability;

  • Withdraw consent at any time; and

  • Lodge a complaint with your local supervisory authority.

9.2 CCPA/CPRA (California)

California residents can:

  • Request to know the categories and specific pieces of Personal Data collected, used, or disclosed in the preceding 12 months;

  • Request deletion of Personal Data (with certain exceptions);

  • Opt‑out of "selling" or "sharing" Personal Data for cross‑context behavioral advertising;

  • Limit the use of sensitive Personal Data (where applicable);

  • Not be discriminated against for exercising these rights.

Submit requests at contact@relaxxdfittactical.com. We will verify your identity and respond within the statutory timeframe (45 days, extendable when permitted).

9.3 CalOPPA & Do Not Track

We honor browser‑based Do Not Track signals. You can enable DNT in your browser settings.

9.4 Other Jurisdictions

Residents of additional jurisdictions may have similar rights. We will honor all valid requests in accordance with applicable laws.

10. Cookies & Tracking Technologies

We use the following categories of cookies:

  1. Essential Cookies – required for core functionality (e.g., session management, security).

  2. Performance Cookies – collect aggregated analytics to improve site performance.

  3. Functionality Cookies – remember your preferences.

  4. Advertising / Remarketing Cookies – deliver relevant ads.

You can control cookies through your browser settings. Disabling certain cookies may impact your experience.

11. Marketing Communications

You may opt‑out of marketing emails at any time by clicking the "unsubscribe" link in the message or contacting us. Transactional messages (e.g., order confirmations) are not subject to opt‑out.

12. Third‑Party Services & Integrations

Our Service includes links to or integrations with third‑party platforms (e.g., YouTube, Shopify, Meta). We are not responsible for their privacy practices. Review their privacy policies before providing information.

13. Payments

We accept payments via PCI‑DSS‑compliant processors (e.g., Shopify Payments, PayPal). Your credit card details are encrypted and processed directly by the relevant processor.

14. Children’s Privacy

The Service is not directed to children under 18. We do not knowingly collect Personal Data from minors. If you believe a child has provided us with Personal Data, please contact us so we can delete it, IMMEDIATLEY.

15. Changes to This Policy

We may update this Policy periodically. We will post the revised Policy on this page. Changes are effective immediately upon posting unless otherwise stated.

16. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact us:

© 2025 Relaxxd Fit Tactical LLC. All rights reserved.